Allied health and disability support
for regional NSW.

Not always. Some services, such as psychology, can be paid for privately, and you may be eligible for a Medicare rebate on psychology if your GP has given you a referral under a Mental Health Treatment Plan. We also work with some people through Home Care Packages. Funding rules differ for each service, so tell us what you need and we will explain the options and confirm any costs with you first.

Yes — Yellowbird Enterprises is a registered NDIS provider with the NDIS Quality and Safeguards Commission. This means we can support participants who are agency-managed, plan-managed, or self-managed.

Yes. Psychology, behaviour support and our Assistive Technology Advisor are available by telehealth anywhere in Australia. The Assistive Technology Advisor is telehealth only. Mobile allied health and behaviour support covers MidCoast, Maitland, Dungog and Port Stephens LGAs and the Mid North Coast region. For occupational therapy by telehealth, please enquire.

Supported Short Term Accommodation (STA) is a supported stay away from home for eligible NDIS participants. We offer stays at Little Tern Beach House, Crescent Head, and Green Acres Cabin, Stroud. How long you can stay, and what your NDIS plan can fund, depends on your approved plan, your support needs and venue availability. Send a booking request online and our team will contact you to talk through support needs and accessibility, then confirm availability and a written quote before anything is locked in.

Reach out via our referral form or call us on 0433 030 949. Include what support is being requested, the funding type and any relevant reports. We will contact you to talk through the referral, confirm whether the service is available in the participant's area, and provide service agreements and documentation on request.

Mobile allied health and behaviour support covers MidCoast (including Stroud), Maitland, Dungog and Port Stephens LGAs, and the Mid North Coast region. Support work covers the same areas by arrangement: we will recruit your team or discuss welcoming your existing team. Psychology, behaviour support and assistive technology advice are available by telehealth Australia-wide. Not every service is available in every region — enquire about your suburb and availability.

Yes, with a Yellowbird worker. Our wheelchair-bus bases are Telarah and Stroud. A Yellowbird support worker drives and delivers your support to appointments, outings and activities. No dry hire, vehicle-only bookings or taxi-style rides. Shifts have a 2-hour minimum and kilometres are billed at $3.50/km (subject to change). Call 0433 030 949 to check pickup arrangements and availability.

Suitecare is Yellowbird's purpose-built clinical management platform for NDIS and aged care providers. It includes eMAR (digital medication charts), clinical monitoring charts, AI-assisted case notes, incident reporting, consent management, an inbuilt Learning Management System, and quality & safety tools — being designed with NDIS and aged care quality requirements in mind. The Suitecare website is live at suitecare.au, but the software is not yet available to purchase — launch is planned for 2027.

Easify is a free AI tool that converts complex documents — NDIS plans, service agreements, consent forms, clinical letters — into Plain English, Easy English, or Easy Read in seconds. It's designed to make important documents accessible to people with intellectual disability, low literacy, or who speak English as a second language. No account needed for basic access.

We're always looking for compassionate, skilled support workers and allied health professionals. Visit our Work for Us page to see current vacancies and complete a 7-step online application. We value people who bring warmth, reliability, and genuine commitment to person-centred care.