Assistive Technology — working for you, not against you.
Independent, specialist Assistive Technology Advisor service — helping you find the right technology, build the skills to use it, and get real value from your NDIS AT funding. Delivered via telehealth anywhere in Australia.
Assistive Technology Advisor
NDIS AT Advisor authorised
Telehealth
Australia-wide
All AT Levels
Low, mid and high-tech
NDIS Registered
Capacity Building — Improved Daily Living
Telehealth only — Assistive Technology Advisor consultations are delivered exclusively via video call, available to participants anywhere in Australia. No in-person appointments.
What is an Assistive Technology Advisor?
The NDIS recognises several types of AT advisors — one of which is an Assistive Technology Mentor. At Yellowbird, we call our AT Mentor service Assistive Technology Advisor. Our Navigator is a fully recognised NDIS AT Advisor.
Who counts as an AT Advisor under NDIS guidelines?
The NDIS describes all those who can provide assistive technology advice as assistive technology advisors. According to official NDIS guidelines, AT advisors can be:
Allied health practitioners (OT, physiotherapist, speech pathologist, audiologist, etc.)
Assistive technology mentors — with a recognised qualification in AT advice, or a related qualification and experience
Orientation and mobility specialists (vision sector)
Continence nurses
Rehabilitation engineers
AT Mentor (our Navigator)
An AT Mentor is a fully recognised NDIS AT Advisor with a qualification in assistive technology advice. At Yellowbird we call this role our Assistive Technology Advisor. Suitable for low-cost and mid-cost AT — and supports participants alongside AT Assessors for higher-cost items.
AT Assessor
A specialist AT advisor with a university or equivalent degree, working within a professional registration body (e.g. AHPRA). Required for complex and high-cost AT formal assessments — our Navigator can work alongside them for implementation and skill-building.
What an AT advisor helps you with
The NDIS recommends getting advice before buying or renting any AT items when AT is funded in your plan. Your advisor helps you:
Learn what assistive technology is available for your needs
Choose the best options that match your goals and situation
Make sure your assistive technology is safe for you to use
Set up and learn to use your assistive technology effectively
Evidence by cost
The evidence required depends on the cost and risk level of the AT item, not just the price.
Low-risk AT — up to $15,000
An AT Mentor can support the purchasing process without a formal AT assessment — making it faster and simpler to access the technology you need.
Complex or high-cost AT — above $15,000
A formal AT assessment from a qualified AT assessor (such as an OT) is required. An AT Mentor can still support implementation and skill-building alongside the assessor.
$500 advice budget included
If the NDIS funds assistive technology in your plan, your funding will include at least $500 to seek advice from an AT advisor. Talk to your myNDIS contact if you need help finding the right advisor.
Peer support — navigating AT with lived experience.
Our AT Mentoring service uses a peer support model — qualified AT Mentors draw on their own lived experience of disability to help you research, compare, and choose the assistive technology that genuinely fits your needs and goals.
This isn't a clinical prescription — it's practical, person-centred guidance from someone who understands what it's like to navigate AT from the inside.
AT Research & Recommendations
We do the legwork — researching, comparing, and shortlisting the best AT options to meet your specific needs and NDIS goals. Independent advice, no product bias.
Letters of Advice for AT Funding
We can provide formal letters of advice to support your NDIS AT funding application — helping you clearly link your AT needs to your disability-related functional impairments.
Low-Risk AT Purchasing Support
For lower-cost AT items up to $15,000, an AT Mentor can support the purchasing process under NDIS funding — without requiring a full AT assessment from an OT or other prescriber.
What we cover
Six areas of Assistive Technology Advisor practice
From a first conversation about what AT might help, through to advanced device training and smart home setup — we cover the full journey.
Devices, Apps & Tablets
Setup, configuration, and training for tablets, smartphones, computers, and the apps that support daily living, communication, and independence.
Tablet and device selection guidance
Accessibility settings and customisation
App identification and setup
Switch access and scanning configuration
Building confidence and independent use
AAC & Communication
Augmentative and Alternative Communication support — helping participants find their voice and communicate effectively with the right tools.
AAC system exploration and trialling
Low, mid, and high-tech communication supports
Speech generating device (SGD) consultation
Symbol boards and PECS support
Skill-building with chosen AAC system
Smart Home & Environmental Controls
Technology that gives participants control of their environment — lights, temperature, entertainment, doors, and more — without needing physical access.
Smart home device identification
Voice control and switch-adapted systems
Automation and routine setup
Integration with existing mobility aids
Expanding control as needs evolve
Low & Mid-Tech AT
Simple, effective tools that make everyday tasks easier — often overlooked but among the most impactful AT solutions available.
Daily living aids and adapted equipment
Magnifiers, grips, and positioning supports
Writing and reading aids
Kitchen and meal preparation AT
Leisure and recreation technology
Review & Re-assessment
As your needs and goals change, your AT should too. We help you review what's working, identify gaps, and plan the next steps.
Review of existing AT and usage
Identifying AT that is no longer meeting needs
Planning for new or updated AT
Liaison with AT Assessors and prescribers
Support through NDIS plan reviews
Goals & Plan Support
Understanding your NDIS AT budget, setting AT goals, and building a plan that makes the most of your funding.
Understanding your AT funding and budget
Setting clear, measurable AT goals
Building an AT implementation plan
NDIS AT quotes and report support
Coordination with Support Coordinators
How it works
Your AT journey, step by step
Whether you're starting from scratch or need help with technology you already have, here's how Assistive Technology Advisor works.
Find out about our service
Explore what our AT Mentor service offers — who it's for, what we cover, and how it works. You can enquire online, call us directly, or ask your Support Coordinator to reach out on your behalf.
Initial enquiry & booking form
Complete a short enquiry or booking form so we can understand your situation, AT goals, and NDIS funding. Obligation free — no commitment at this stage.
Team review & confirmation
Our team reviews your form and reaches out to confirm we're the right fit, answer any questions, and outline the next steps — before anything is formalised.
Accept, agree & book appointment
We send you a quote to accept and a Service Agreement to sign. Once confirmed, we book your appointment — a relaxed chat to work through your AT request together.
AT recommendations & choice
After your appointment, we research your options in depth and come back to you with our findings — comparing solutions and helping you choose the AT that's right for your life.
Written advice & letter of advice
Once you've chosen your AT solution, we provide a formal Letter of Advice for your NDIS file — supporting you to use your NDIS funding to purchase your chosen equipment.
NDIS Funding for Assistive Technology Advisor
Assistive Technology Advisor is funded under Capacity Building — Improved Daily Living (15). It is separate from your AT budget (the funding used to purchase AT items) and from formal AT Assessment by an OT or other prescriber. Multiple sessions can be claimed as your AT journey progresses. Speak with your Support Coordinator or plan manager about including Assistive Technology Advisor funding.
For low-risk AT items up to $15,000, an AT Mentor can support the purchasing process without a formal AT assessment — making it faster and simpler to access the technology you need.
If the NDIS funds AT in your plan, your funding will include at least $500 to seek advice from an AT advisor — this is built in specifically to help you get the right guidance before purchasing.
Common questions
Assistive Technology Advisor FAQ
How do I get started?
Is an Assistive Technology Advisor the same as a prescribing OT?
What types of AT does this service cover?
What is AAC and can you help with it?
Is this service only by telehealth?
How is the Assistive Technology Advisor funded through the NDIS?
Does my NDIS plan include funding to get AT advice?
Do I need a referral?
Can you help me use technology I have already been prescribed?
Can you provide a letter of advice for AT funding?
How do low-cost, mid-cost and complex AT differ under the NDIS?
Questions about funding, referrals or service areas? See our general FAQ.
Growing service
Assistive Technology Advisor at Yellowbird is expanding
We are actively developing our Assistive Technology Advisor service — broadening our team and deepening our specialisations across AAC, smart home technology, and complex AT. If you have a participant who needs AT support, we want to hear from you.
Practitioners, Support Coordinators, and participants with specific AT needs are welcome to contact us directly to discuss what's possible — even before formal referral pathways are established.
Get started
Ready to explore AT with us?
Whether you're just starting to think about assistive technology or need help getting more from what you already have — reach out and we'll work through it together.