CareConnect: planned, not yet launched. CareConnect is a planned Australia-wide marketplace. It is not operating yet, no Yellowbird services are currently delivered through it, and pricing shown below is indicative only. Registering interest does not create an account or a purchase.
Every professional
you need.
One platform.
CareConnect is Yellowbird's planned Australia-wide marketplace for NDIS participants, support workers and allied health professionals. This page demonstrates proposed features, not an operational booking service.
In development · concept preview · not available for bookings
Yellowbird advises that 0137 — Providing an NDIS digital platform service — is being added to its existing registration through the Commission's transition pathway. CareConnect's public launch remains in development and this website is not accepting bookings. Registering interest is not a booking, enrolment or purchase.
20% off for life. First 20 providers only.
We're opening 20 founding spots. Help us shape CareConnect to fit how you actually deliver supports — your feedback goes straight into the roadmap — and lock in 20% off every plan, every add-on, for as long as you stay a customer. Once these are claimed, the next 10 providers get 10% off for life.
No card to start · 30-day free pilot · discount applies from your first paid month and never expires.
Demo content · Fictional profiles · Find support
Demo content only — fictional profiles, not real users, availability or verification
First look · Development preview
An early look at the CareConnect sign-in — the platform is in active development.
NDIS platform regulation
Provider registration and platform status
Yellowbird advises that group 0137 is being added to its existing registration through the transition pathway for registered providers operating an NDIS digital platform before 1 July 2026. The Commission's guidance says eligible providers can continue operating during this process and new conditions apply from 1 January 2027. This is distinct from CareConnect's public launch: the website shown here remains a concept preview, not a booking service.
Read the NDIS Commission's registered-provider transition pathwayRegistration and launch status
Yellowbird advises that group 0137 is being added through the registered-provider transition pathway. CareConnect's public launch is still in development. Professional participation and operating terms will be published before launch.
Planned screening process
Worker screening and qualification checks are proposed launch requirements. Demonstration profiles are fictional and are not evidence of screened, available professionals.
Audited to the Practice Standards
Certification audits and the NDIS Practice Standards Core Module are already how Yellowbird operates — incident management, complaints handling, and governance included.
Clear relationships & honest fees
Transparent about who is responsible for what — participant, worker, and Yellowbird — and what you're charged, itemised up front. No hidden platform mark-ups.
Yellowbird's existing provider registration and CareConnect's proposed operating arrangements are distinct. See the transition guidance above.
CareConnect is one of several tools built at Yellowbird — including Yellowbird LMS, our clinician-built training platform that keeps support teams skilled, safe, and compliant.
What We're Solving
Bringing support together.
A platform in development.
The NDIS was built to give people genuine choice and control over their support. But the systems people use to access that support haven't kept up.
Support workers booked through one system
OT, psychology, and allied health sourced separately — different providers, different processes, different invoices
Participants must self-manage across multiple providers and platforms
Provider registration requirements depend on the supports and funding arrangements
Agency-managed plans give safety but restrict who you can work with
Digital-platform operators must check the registration requirements that apply to their activities
Every professional type — support workers, OTs, psychologists, behaviour support practitioners — in one place
Participants choose and build their own team, their way, without managing separate providers
Proposed professional participation arrangements will be confirmed before launch
Choice and safety, together. Not one or the other.
Proposed funding options: agency-managed, plan-managed and self-managed, subject to support eligibility and launch arrangements
Developed by Yellowbird — registration transition and launch status explained above
Participants
Choose your own team. Browse professionals by type, skills, location, and availability — and build lasting working relationships on your terms.
All professional types
Support workers, OTs, psychologists and behaviour support practitioners can register interest. Eligibility, responsibilities and contractual arrangements will be confirmed before launch.
Governed end-to-end
Screening, complaints handling and clear responsibilities are planned features. This preview does not guarantee compliance, funding eligibility or future service availability.
For Participants & Carers
Your support, your choice
Browse and select your own support team — support workers, OTs, psychologists, and more — by skills, location, and availability
Rate, review, and build ongoing relationships with workers you trust
Worker screening and qualification checks are planned launch requirements; demo profiles are not verified workers
Funding acceptance will depend on the support, participant's plan and final operating arrangements
Full transparency on bookings, spending, and your support plan
For All Professionals
Offer your services. Grow your work.
Open to all professional types — support workers, OTs, psychologists, behaviour support practitioners, and more
Access a network of participants actively looking for professionals with your skills and specialisation
Set your own hours, rates, and availability. Accept what works for you
Professional participation terms and registration responsibilities to be confirmed before launch
Invoicing, compliance, and professional development support included — all through the platform
Planned pricing · at launch
Simple, transparent pricing
Pricing matched to your role. No hidden fees, no complicated tiers — just the tools and compliance your profession actually needs. Final pricing will be confirmed at launch.
Choose your professional type
Each plan is built for the billing roles, compliance obligations, and documentation needs of that specific role.
Support Workers
Support Worker
For independent NDIS and Support at Home support workers.
- Verified professional profile
- Service agreement creation and management
- End-of-shift workflow: service log, case note, mileage
- AI case note writing with voice dictation
- Client messaging and record access
- Training platform with profile badges
- Incident and feedback register
- Proposed governance support; individual responsibilities apply
Support Coordinators & Recovery Coaches
Coordinator
For Support Coordinators, Specialist Support Coordinators, and Psychosocial Recovery Coaches managing participant plans and provider networks.
- Everything in the Support Worker plan
- Support Coordination line items (07_, 10_, 01_) — face-to-face and non-face-to-face billing
- Non-face-to-face time billing and tracking
- Budget-by-category tools for plan management
- Coordination of Supports capacity reporting
- Provider liaison and activity tracking
- NDIS plan implementation documentation
Allied Health Professionals
Allied Health
For OTs, physios, speech pathologists, exercise physiologists, and all other allied health professionals working with NDIS participants. Psychologists have their own dedicated plan.
- Everything in the Support Worker plan
- CB line items (15_xxx) — face-to-face and non-face-to-face billing
- Non-face-to-face time billing and management
- Clinical report documentation support
- Functional assessment workflows
- Allied health-specific NDIS compliance tools
Registered Psychologists
Psychologist
A dedicated plan for registered psychologists delivering NDIS Therapeutic Supports. Psych + BSP bundle capped at $149/mo total.
- Everything in the Allied Health plan
- Psychology NDIS line items (15_054_0128_1_3) at $252.99/hr — face-to-face and non-face-to-face
- AI-assisted clinical case notes with voice dictation
- Structured intake, progress, and outcome assessment library
- Outcomes tracking and goal-progress reporting across sessions
- Non-face-to-face billing — report writing, telehealth, MDT consultation
- AHPRA Psychology Board registration tracking
Registered Nurses
Nursing
Access Schedule 3 nursing line items — Table 10 (RN) from $128.05/hr weekday daytime. Tables 11 & 12 for complex supports. ENs join via an Organisation account.
- Everything in the Support Worker plan
- Table 10 (RN) nursing line items — face-to-face and NF2F
- Table 11 & Table 12 complex nursing supports
- Non-face-to-face nursing time billing
- Clinical documentation and case notes
- Medication management records
- Proposed governance support; individual responsibilities apply
- Enrolled Nurses can be added as supervised seats via an Organisation account
In development — we'll notify you when this launches
AH + BSP or Psych + BSP — capped at $149/mo
If you hold both a clinical subscription and a BSP endorsement, your combined monthly cost is capped at $149 — not added together.
Allied Health + BSP
OT, physio, speech path, or other AH professional who is also a BSP endorsee.
Psychologist + BSP
Registered psychologist who also holds an NDIS BSP practitioner endorsement.
Plus a service revenue split on every invoice
For Support Work, Support Coordination, Allied Health and Nursing, CareConnect takes a 35% platform fee on each invoiced service and you keep 65%. This is separate from your monthly subscription and from what participants are charged for services. Behaviour Support uses a tiered split (see below).
BSP — Tiered Revenue Share
BSP plans have a reduced share at the Core level because every Core plan must be co-signed by a Principal Behaviour Practitioner — that overhead is reflected in the split.
Compare to agency arrangements where workers typically take home 55–65% of the billed rate.
Specialist, organisation & participant plans
Behaviour Support Practitioners get a full compliance and behavioural data platform. Organisations manage teams. Participants always join free.
Behaviour Support Practitioners
Behaviour Support
For NDIS Behaviour Support Practitioners — a flat $149/month with no per-participant fees.
- Everything in the Allied Health plan — no per-participant fees
- BSP compliance dashboard & plan (Interim + Comprehensive lifecycle)
- BSP register with NDIS Commission lodgement tracking
- Supervision session log & CPD activity log (7 PBS domains)
- PBS Capability Framework self-assessments
- Plan compliance review on every submission
- Core level: co-signed by a Principal Behaviour Practitioner
- Full Behavioural Data Module — ABC, frequency, duration, intensity, latency & rate recording
- 10+ standardised PBS assessment tools (FAST, FAI, MAS, QABF, SSQ & more)
- Automated behaviour graphs with phase-change lines
- Data-collection links for support workers — no login required
Organisations & Providers
Organisation
For provider organisations and sole traders managing multiple care workers under one account.
- Base platform access, organisation profile, and management tools
- Add each professional at their role rate (SW $29 / SC $59 / AH $69 / Psych $99 / BSP $149)
- Reassign or cancel a professional anytime — no charge next cycle
- Organisation-wide invoicing and reporting
- Worker management and oversight
- Sub-service agreement management
- Organisation profile and branding
- Priority support
Participants & Clients
Participant
Participants and aged care clients pay nothing to use CareConnect. Your NDIS or aged care funding covers the services you receive directly.
- Browse professional profiles
- Direct messaging with professionals
- Digital service agreements
- Access your service logs and case notes
- Incident reporting and feedback tools
- Secure team messaging
Managing a team?
Organisation accounts bring multiple professionals under one account — shared invoicing, worker oversight, and bulk onboarding, with each professional added at their role rate. Reassign or cancel any seat anytime, with no charge the next cycle.
Add each professional at their role rate — SW, SC, AH, Psych, Nursing, and BSP
Organisation-wide invoicing, reporting, and worker oversight
Enrolled Nurses join as supervised seats under your account
Proposed platform — registration and operating arrangements to be confirmed
Be First in Line
Register your interest
We'll reach out when CareConnect is ready for your area — with early access, a personal onboarding call, and any special launch conditions.
Backed by an NDIS-registered provider — designed with NDIS platform regulation in mind
Built on solid foundations
Need support right now?
CareConnect's public launch is coming soon. For support now, explore Yellowbird's current services and enquire about suitability, funding and local availability. Not all services are available in every region.