Yellowbird Enterprises
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Our Team

Our support workers. Trained to a higher standard.

At Yellowbird, quality is built into every layer of how we train, support, and prepare our team. When a participant comes to us, they receive support from workers who are skilled, compliant, and genuinely ready to deliver safe, high-quality care.

Refer a Participant 0433 030 949
NDIS Compliant Training
28-Day Onboarding Pathway
Client-Specific Training

Clinical team

Clinician-led, and easy to check.

Yellowbird was founded by a psychologist and an occupational therapist. Practitioner profiles live on each service page. Registered health practitioners can be checked by name on the Ahpra public register.

Tracy May Clarke

Registered Psychologist & Specialist Behaviour Support Practitioner · Co-founder

Tracy May Clarke — professional registration

Registration
Psychologist — General registration
Ahpra no.
PSY0001647659
Qualification
Bachelor of Psychology (Honours), Australia, 2009
First registered
16 September 2011
Principal practice
Stroud, NSW
Behaviour support
Specialist level
NDIS practitioner ID
P0003475

Check current registration on the Ahpra register — search PSY0001647659.

Ahpra registration relates to psychology. The Specialist behaviour support level and NDIS practitioner ID are supplied by Yellowbird and are separate from Ahpra registration.

Psychology profile Behaviour Support profile

Todd Anthony Clarke

Registered Occupational Therapist · Co-founder & Director

Todd Anthony Clarke — professional registration

Registration
Occupational Therapist — General registration
Ahpra no.
OCC0002168105
Qualification
Bachelor of Occupational Therapy (Honours), University of Newcastle, Australia, 2017
First registered
23 February 2018
Principal practice
Stroud, NSW
Driver assessment
Certificate OT Driver Assessment and Rehabilitation
Advanced training
Certificate Advanced OT Driver Assessment and Rehabilitation
OTDA registration
1118465

Check current registration on the Ahpra register — search OCC0002168105.

Ahpra registration relates to occupational therapy. The driver-assessment certificates and OTDA registration are supplied by Yellowbird and are separate from Ahpra registration.

Occupational Therapy team

Allied Health Assistants work under the supervision of the treating therapist. OT team profiles · About AHAs

How we keep support safe

  1. We are registered with the NDIS Quality and Safeguards Commission — you can view our provider record below.
  2. Clinical services are delivered by registered practitioners; allied health assistants work under therapist supervision.
  3. Every support worker completes NDIS baseline training and our 28-day onboarding pathway before supporting anyone.
  4. Workers complete participant-specific training before their first shift with a new person.
  5. Feedback and concerns can be shared with us at any time through our feedback page or by phone.
Share feedback or a concern

Foundation

Every Yellowbird worker has completed:

These aren't optional extras — they are the baseline for every member of our team before they begin supporting any participant.

Worker Orientation Module: Quality, Safety and You
NDIS New Worker Induction Modules
Supporting Effective Communication
Supporting Safe & Enjoyable Meals
Current First Aid Certification

Yellowbird Onboarding Essentials

A structured 28-day learning pathway.

Beyond the NDIS baseline, every new worker completes our own onboarding program — delivered through the Yellowbird University LMS App, available 24/7 so workers can learn at a pace that suits their lifestyle while staying aligned with NDIS Practice Standards.

01
Induction & role clarity
02
Infection control
03
Manual handling
04
Safe waste management
05
Work health & safety (WHS)
06
Emergency management
07
Responding to medical emergencies
08
Violence, abuse, neglect & exploitation
09
Behaviour support
10
Vital signs monitoring
11
Medication safety
12
Cultural safety

Training is delivered through the Yellowbird University LMS App — available 24/7 so workers can learn at a pace that suits their lifestyle while staying aligned with NDIS Practice Standards.

Specialised Support Training

External & advanced accredited modules.

When participants require more complex or specialised support, our workers complete additional accredited training to ensure they can safely and confidently meet those needs.

Early Detection of Deterioration in the Elderly (EDDIE)

Recognising and responding to early signs of health deterioration in older clients.

Asthma: Introduction to Management

Understanding asthma triggers, action plans, and appropriate support responses.

Precise Thick-N Instant Training

Safe preparation of modified-consistency fluids for participants with swallowing difficulties.

Introduction to IDDSI

International Dysphagia Diet Standardisation Initiative — supporting safe eating and drinking across all textures.

Food Handler Basics (NSW Food Authority)

Certified food handling knowledge for workers involved in meal preparation and support.

Client-Specific Training

Tailored for every individual.

For each new participant, we develop customised training modules specific to that person. Every worker supporting a participant is fully briefed, fully trained, and fully prepared before their first shift.

A dedicated Support Plan module built around each participant
Any additional training required to safely support the participant's unique needs
Clear guidance on behaviour support strategies and communication preferences
Participant routines, risk considerations, and preferences documented and shared

No worker arrives unprepared

Every support worker who enters a participant's home or joins their shift has completed the participant's specific training package before their first day. There are no surprises — for us or for the participant.

Safety built around the person

Participant-specific training covers health needs, communication, routines, risk management, and any specialist considerations — so support is safe, consistent, and genuinely person-centred from day one.

Refer with confidence

Your clients deserve support from people who are prepared.

If you're a Support Coordinator, LAC, Plan Manager, or family member looking for a provider who takes training, safety, and quality seriously — Yellowbird is ready. Let's raise the standard of support — together.

How to Refer Get in Touch