Affiliate Program Terms

The Yellowbird Affiliate Program ("the Program") is operated by Yellowbird Enterprises Pty Ltd (ABN 51 663 488 480, NDIS Provider No. 4050160178) ("Yellowbird", "we", "us"). By joining the Program you ("you", "the affiliate") agree to these Terms & Conditions, together with our ethical referral acknowledgement.

The Program lets you refer people who may benefit from Yellowbird's services. When an eligible referral becomes a Yellowbird client or consumer, you may be recognised and, where the referral is eligible, rewarded.

You must be at least 18 years old and able to enter a binding agreement. Sign-up is self-serve and your account is activated immediately, giving you a unique referral code and access to your affiliate portal.

People employed in government-funded roles connected to the NDIS — for example NDIA planners and Local Area Coordinators (LACs) — are not eligible to earn rewards under the Program, as doing so would conflict with their public-funded position.

You are responsible for keeping your account details accurate and for any activity made under your referral code. You must not create multiple accounts or share your code in misleading ways.

You must only make genuine, no-pressure referrals. You must not use high-pressure tactics, make false or misleading claims, or imply any outcome we have not authorised.

You must clearly and prominently disclose that you are a Yellowbird affiliate who receives a reward for non-NDIS referrals that convert — both in your referrals and in any advertising or promotion you publish — and present genuine alternatives so people keep full choice and control. You agree to act in line with the NDIS Code of Conduct (including its guidance on sharp practices) and all applicable laws.

You must declare any conflict of interest. You must not refer people you support in another paid role where doing so would be a conflict, unless disclosed and agreed with us in writing.

Rewards apply to non-NDIS products only. Where a person takes up a non-NDIS product through your referral — a Yellowbird course subscription, a standalone course, or a private-pay (non-NDIS-funded) second-hand equipment purchase — your referral is eligible for a reward when it converts. These are ordinary commercial referrals that sit outside the NDIS funding system. We confirm an equipment sale is genuinely private-pay before any reward is paid.

If you are not an NDIS provider or worker. The NDIS Code of Conduct applies to NDIS providers (registered or unregistered) and NDIS workers. If you are neither — for example, a member of the general public, a blogger, or a carer referring in a private capacity — the Code does not bind you personally, and you can make referrals without any risk of breaching it. You are still required to follow the ethical standards in these Terms. If you are a provider or worker, the Program's design (no payment for referrals to NDIS-funded supports, disclosure, and genuine alternatives) is intended to keep your participation aligned with the Code.

Referrals to NDIS-funded supports are recognition only. We do not pay any reward for referring a person to NDIS-funded supports — including support coordination, support work, therapy, plan-funded respite, or plan-funded equipment — regardless of how the referral arose. Such referrals are recorded as recognition only: no cash, credit, gift or discount is earned or accrued, and we may instead recognise you as a trusted Yellowbird partner through our Referral Partner Network.

Why this is compliant. The NDIS Code of Conduct restricts inducements that could influence a person's choice of provider or a professional's advice. By confining rewards to non-NDIS products and never paying for any referral to NDIS-funded supports, the Program removes that risk entirely. The person you refer is never offered a gift, discount or incentive to choose Yellowbird, and any reward is payable only to you as the referring affiliate.

Your declaration. By taking part you declare that, for every referral, you apply no pressure or coercion, you disclose clearly and upfront — in your referrals and in any advertising or promotion you publish — that you are a Yellowbird affiliate who receives a reward for non-NDIS referrals that convert, and you offer genuine alternatives. You declare that you will not seek payment for referring anyone to NDIS-funded supports, and that you will disclose any conflict of interest.

A referral is only eligible for a reward once it converts to a genuine non-NDIS purchase, and at Yellowbird's reasonable discretion. We may decline to reward, or treat as recognition only, any referral that does not meet these conditions, and may withdraw recognition where conduct risks breaching the NDIS Code of Conduct.

You earn rewards on genuine non-NDIS conversions made through your referral code:

• Course subscriptions — 10% of the subscription value each month, for as long as the person you referred maintains an active subscription.
• Standalone courses — 10% of each individual course your referral purchases.
• Second-hand equipment sales — a fixed 5% of the sale price of any second-hand equipment purchased through your affiliate code, excluding transport and delivery costs. We confirm the sale is private-pay (non-NDIS-funded) before any reward is paid.

Equipment-sale referrals can be rewarded now; course earning becomes available as Yellowbird courses launch. You choose how you'd like to receive your earnings, and can change this at any time in your portal:

• Cash — paid to you monthly by PayPal or bank transfer.
• Platform credit — credit that accrues and is applied to your own course purchases in the platform.
• Community fund — your reward is donated to the Yellowbird Community Fund, a charitable, recognition-based pool that is given back to the community as grants and scholarships. Every dollar raised and distributed is shown on a public tracker at /community-fund. The fund is never offered as an inducement and is independent of anyone's choice of provider.

Rewards accrue against your eligible converted referrals. A minimum balance of $20 applies before a cash payout is made. For cash rewards you must provide valid PayPal or bank details in your portal. Rewards are paid in whole Australian dollars. Subscription commission stops when the referred subscription ends, is cancelled or is refunded.

You are responsible for any tax obligations arising from rewards you receive. Yellowbird does not provide tax advice.

If you choose cash rewards, you are responsible for entering and maintaining accurate payment details. We are not liable for rewards sent to incorrect details you have provided.

We may withhold or reverse rewards where we reasonably believe a referral was fraudulent, duplicated, made in breach of these Terms, or later cancelled or refunded.

We collect and use your information to operate the Program in line with our Privacy Policy. Your details are used only to manage your participation and are never published.

Access to your portal is passwordless via a secure one-time link sent to your registered email. Keep access to your email secure, as anyone with that link can view your dashboard.

You may leave the Program at any time. We may suspend or end your participation, and withhold unpaid rewards, if you breach these Terms, act unlawfully or unethically, or bring the Program or Yellowbird into disrepute.

On termination your referral code stops working. Eligible rewards already earned and not in breach will still be honoured.

We may update these Terms from time to time. The current version is always published on this page. Where a change is material we will take reasonable steps to notify affiliates. Continued participation after a change constitutes acceptance.

Last reviewed: May 2026.